NBS PRIVACY POLICY
This Privacy Policy explains how Iovate Health Sciences International Inc. (together with its affiliates, referred to as “Iovate”, “we”, “us”, “our”) handles any Personal Information that visitors (“you”, “your”) provide to us on one of our websites, applications and other online properties (each or together, the “Site”). We respect and understand your concerns about the privacy of your Personal Information and we commit to treating it in a responsible manner. Unless otherwise specifically noted, this Privacy Policy does not apply to Personal Information collected from you by third-party web sites or applications to which the Site(s) may link.
Please read this Privacy Policy and our Terms of Use before using the Site and submitting Personal Information to us.
1) What is “Personal Information”? (Hint: It’s Your Data)
“Personal Information” is “Data” that identifies you (or your household) or could be used for such identification, directly or indirectly, alone or in combination, and which is submitted to and/or collected by the Iovate Site. Examples of Personal Information include but are not limited to: name; postal, e-mail or IP address; location data; device identifiers; telephone numbers; biometric data; purchase history; search and browsing history; account information; and cookies collected by this Site in accordance with the Iovate Cookie Settings.
2) What Data Do We Collect?
NBS may collect Data including, but not limited to, the following (if you provide these):
– basic personal details such as your name, age range, birth date, gender;
– contact data such as your telephone number(s); mailing and e-mail addresses;
– Site username and password;
– payment information such as credit card number and expiration date;
– photographs;
– occupation, income range, religion, ethnicity and other unique identifiers;
– social security or social insurance number(s);
– height, weight, bodyfat percentage and measurements;
– areas of interest;
– fitness goals, exercise patterns, weight-training regimen;
– eating patterns, food preferences, experience with diet programs;
– level of water intake;
– supplement and other product usage;
– recruitment related information (e.g., job application); and
– any other Data that you may provide.
You also provide Data via cookies collected when you use the Site, unless you have disabled cookies by changing your browser settings or have turned off the collection of cookies using our Cookie Settings.
We may combine your Data with information that we collect from other online and offline sources. This information may include, for example: (1) information we receive from visitors when they call us, redeem coupons or complete our surveys or other forms; (2) information visitors submit to us at our retail locations or special events; and (3) updated contact and other information about our visitors that we may receive from third parties.
3) How Do We Collect Your Data?
You directly provide most of the Data we collect. We collect and process Data in the following ways:
(i) When You Submit Data: For example, when you: register online to purchase goods or receive certain services (e.g., an app) or information (e.g., newsletters or promotions); submit a survey or an application; provide feedback on a Site message board (such as giving a product review); send an email; contact Iovate customer service; or use or view the Site via your browser’s cookies.
By providing your Data, you are consenting to the use indicated by NBS at the time the Data is collected and pursuant to this Privacy Policy, though you may withdraw your consent at any time by contacting us (see Section 13 or click here).
(ii) Passive Collection of Data: The NBS Site may collect information about your visits to the Site without you actively submitting such information, though it is usually unidentifiable to you. Data may be collected using various technologies, such as cookies and web beacons. See the NBS Cookie Settings for further detail. Generally, information collected through such means cannot be used to identify you without additional identifiable information and Iovate will not connect additional identifiable information with passive information collection technologies in order to identify any individual.
4) Why Do We Collect Your Data and How Do We Use It?
We also collect your Data so you can:
• Sign up to receive newsletters and other communications from Iovate;
• Contact us (including our Webmaster, customer service representatives, or other employees);
• Complete a registration form, survey or poll;
• Participate in a sweepstakes or contest;
• Make product or service inquiries;
• Purchase products and leave reviews; and
• Participate in interactive portions of the Site.
We collect your Data for business purpose only and, in general, so we can:
• process orders and post reviews;
• manage your account;
• provide better customer service;
• provide a user-friendly Site experience;
• customize the user experience based on preferences;
• respond to your inquiries;
• provide notices regarding Iovate’s products or services (including requested materials, like newsletters and promotions);
• invite you to participate in surveys or programs, contests or sweepstakes;
• Email you with special offers on products and services we think you might like (i.e., if you provided us with your prior opt-in consent for such purposes);
• Conduct market research;
• To ensure and improve Site functionality (e.g., by compiling statistics, analyzing trends), including managing interactive features of the Site and ensuring security).
5) Who Will Have Access to My Data?
NBS does not sell or rent your Data to third parties. We do not share your Data, except as provided in this Privacy Policy.
Your Data will only be accessed for the purpose(s) you have agreed to, by: (i) a restricted number of Iovate or affiliate company employees, (ii) certain companies with which Iovate may conduct joint programs, and/or (iii) by third parties with whom Iovate contracts to carry out business activities for Iovate for services including, but not limited to (e)mailing of information, maintenance of databases, processing of payments. Any Data accessed will be on a need-to-know basis and in accordance with the instructions of Iovate pursuant to this Privacy Policy and also, in the case of any partners or third parties, according to a written agreement which contains provisions for the protection of Data.
6) Privacy Policies of Other Websites
The Site may contain links to other websites.
Our Privacy Policy applies to our Site only, so if you click on a link to an external website, you should read their privacy policy.
We are not responsible for the information that a third-party website or application may collect about you, even if you accessed the website or application via our Site.
7) Changes to Our Privacy Policy
NBS conducts regular reviews of this Privacy Policy and, without prejudice to your rights under applicable law, reserves the right to amend this policy from time to time to reflect technological advancements, legal and regulatory changes and good business practices. We will notify you of such changes by updating the effective date at the top of this Privacy Policy. Please ensure you check the Privacy Policy each time you visit the Site to review any changes. Nevertheless, any time our cookies collection practices change, you will be separately notified and asked to accept or reject the cookies. We will also seek separate consent for any uses of Data you willingly submit if we seek to use that Data for any purpose not previously identified at the time you submitted the Data
If you have opted-out of receiving communications from Iovate that you previously signed up for, the information submitted / collected will still be subject to this Privacy Policy and the Terms of Use, unless and until such time you request the exercise of certain rights (e.g., right to deletion).